Once your order has been placed, you will receive an email confirming it goes without saying to the address you indicated during the transaction, within 24 working hours. If you do not receive an email confirming your purchase, please contact us firstname.lastname@example.org
The processing times for your order can be up to 24 hours. Orders placed during the weekend or on statutory holidays will be processed on the first following working day. Once the package has been shipped, you will receive an email confirmation including the shipment details as well as a tracking number.
All orders shipped via FedEx require a signature upon receipt. Please ensure that someone will be available to sign and receive the package at the address chosen.
Delivery hours are Monday to Friday between 8 a.m. and 6 p.m. for orders sent by Fedex, and between 8 a.m. and 8 p.m. for orders sent by Canada Post, with the exception of public holidays. Once a signature has been affixed, responsibility for the goods is transferred to the recipient.
Standard delivery in Canada is made by Canada Post and is offered to you free of charge within 3 to 6 business days of your shipment confirmation email. Fedex Express delivery is also available for an additional cost of $ 20 in Canada.
We offer local delivery from the Head Office, within a radius of 20 km and we offer the option of pick-up in all stores, within 2-4 days
Possibility to have your purchases wrapped in a gift box during the ordering process. See our FAQ section for more information.
FOR MORE INFORMATION